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Shipping Policy

IS SHIPPING FREE?

We offer free shipping within the United States (excluding Alaska, Puerto Rico, Hawaii, and other U.S overseas territories). Other countries or regions will be charged for shipping based on actual weight with specific shipping methods.

Oversized and/or overweight items might be subject to surcharged imposed by third-party carriers. We reserve the right to end or change this free shipping offer at any time. Void where prohibited. We reserve the right to end or change this offer at any time. 

Shipping  Policy

In the United States, we ship via UPS and FedEx services. For shipment to countries or regions outside the United States, we will engage with you to confirm the final mode of delivery, such as by air, sea, or others.
 
All orders are shipped with tracking information. The tracking number will be provided with an order confirmation email. While we strive to get your order to you as smoothly and quickly as possible, we are not responsible for any delays caused by international customs. If your order has been held up in customs for over a month, please contact us at sewinfla@ejaee.com
 
WHEN WILL I RECEIVE MY ORDER?

Processing Time: 1-2 Business Day
Delivery Days: 3-10 Business Days
 
Note: Severe weather conditions during transit may cause delays in delivery.
 
WHAT HAPPENS IF I PLACE AN INCORRECT ADDRESS?

If you want to change your address, please contact us as soon as possible. Packages can be sent to an alternate address before they have been shipped. However, if the order has been on its way, customers will be responsible for any extra charges incurred by the modification.
 
WILL I BE CHARGED FOR CUSTOMS AND TAXES? 

The prices displayed on our site are tax-free, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
customs office.

Note: Influenced by COVID-19, order delivery time cannot be guaranteed and may be longer than scheduled! Thanks for your understanding!